How do I contact support?
If you’d like to report a problem, request a feature, or resolve a billing issue, please submit a support request.
Business Premium or Enterprise subscriber support
Premium subscribers get priority support via email and Enterprise subscribers get phone support. You can access the premium support email address and/or phone number in your SignNow Admin Console. You can also use the SignNow Admin Console to manage which users have access to your organization’s paid subscription.
You must be your organization’s admin in order to access the contact information in the Admin Console. If emailing support, please have the admin submit the request.
Business or Free Trial subscriber support
If you’re a Business subscriber or on a free trial, you can learn about SignNow right here at SignNow University. You can also use the SignNow Admin Console to manage which users have access to your organization’s paid subscription.
If you’re unable to find the answer to your question after a few searches on University, we recommend reaching out to Business or Free Trial support below.