by CudaSign | May 6, 2014
We are sorry to see you go. To continue with the cancellation process please log in to your SignNow account using our website and access the Admin Console on the left side. You can then click on ‘Cancel Subscription’ below the list of users for...
by CudaSign | May 6, 2014
SignNow subscriptions created using your iOS device (iPhone/iPad) are managed by iTunes. You will need to work with iTunes to make any changes to this subscription. More information on managing an iTunes subscription is available from the Apple...
by CudaSign | May 6, 2014
If you subscribed via the iOS app then the billing is handled by Apple via iTunes. They will send you a transaction receipt upon purchase. If you can’t find that please contact Apple as we can neither access nor re-send those receipts. Apple has a knowledgebase...
by CudaSign | May 6, 2014
There are a couple of reasons why this could happen: 1. It’s in a folder you haven’t checked (spam, junk, etc) 2. The email has been successfully delivered to your mail server but something on your end is preventing that from getting to you (some anti-virus programs...
by CudaSign | May 6, 2014
Please see below for platform-specific resources: Web app https://signnow.zendesk.com/hc/en-us/articles/201258596 iPad app https://signnow.zendesk.com/hc/en-us/articles/201257686 iPhone app https://signnow.zendesk.com/hc/en-us/articles/201257856 Android app...
